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Privacy Policy

Privacy Policy

LillyHoldings, Inc. (hereinafter "the Company") complies with all applicable laws and regulations concerning the protection of personal information and strives to handle and protect personal information appropriately in accordance with this Privacy Policy.

1. Definition of Personal Information

"Personal information" in this Policy refers to personal information as defined by the Act on the Protection of Personal Information, meaning information relating to a living individual that can identify a specific individual by name, email address, telephone number, or other such identifiers.

2. Collection of Personal Information

The Company collects the following information through lawful and fair means in the course of providing TrendPackage services.
  • Store name, company name, contact person name
  • Email address
  • Telephone number
  • Website URL, Google Maps URL
  • IP address, User-Agent (browser information)
  • Responses and results from AI diagnostic assessments

3. Purpose of Use

Personal information collected shall be used within the scope of the following purposes.
  • Creation and delivery of AI diagnostic reports
  • Communications and notifications regarding our services
  • Responding to inquiries
  • Analysis for service improvement and quality enhancement
  • Notifications about new services and campaigns (with consent)

4. Disclosure to Third Parties

The Company shall not provide personal information to third parties without the consent of the individual, except in the following cases.
  • When required by law
  • When necessary for the protection of life, body, or property
  • When particularly necessary for public health or child welfare
  • When cooperation with governmental agencies is required

5. Security Measures

The Company implements the following measures to prevent leakage, loss, or damage of personal information.
  • Use of SSL/TLS encrypted communications
  • Access control and privilege management
  • Implementation of unauthorized access countermeasures
  • Personal information protection training for employees

6. Outsourcing

The Company may outsource the handling of personal information to external parties to the extent necessary to achieve the purposes of use. In such cases, appropriate supervision of the outsourced parties shall be conducted.

7. Retention Period

Personal information collected shall be retained for the period necessary for the purposes of use and shall be promptly deleted or disposed of by appropriate means when no longer needed.

8. Requests for Disclosure

Individuals may request disclosure, correction, addition, deletion, or suspension of use of personal information held by the Company. Please contact us at the inquiry desk below. We will respond within a reasonable period after verifying the identity of the requester.

9. Use of Cookies

This service may use cookies, such as Google Analytics, for usage analysis and service improvement. Cookies can be disabled through browser settings. Please note that disabling cookies may limit the use of certain services.

10. Amendments

The Company may amend this Policy in connection with changes in laws or service content. The amended Policy shall take effect upon publication on this page.

11. Contact Information

For inquiries regarding the handling of personal information, please contact us at the following.

LillyHoldings, Inc.

1F Art Place T2, 23-3 Kishomachi, Nishi-ku, Nagoya, Aichi 452-0816, Japan

TEL: 052-502-0358

Mon-Fri 9:00-18:00 JST (Closed: weekends, holidays)

Enacted: March 23, 2026

Representative Director Sadamasa Nishio

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